1688延迟发货(1688延迟发货赔偿规则)

最近，国内电子商务专业消费调解平台“潮宝”接受了用户抱怨“1688批发网络”表示，批量订购虚假交货是不满意的，并且很难申请退款。还，"1688 Wholesale Network" exists online fraud, commodity quality, online sales, refund issues, overlord clause, customer service problem, goods are not allowed to board.

湖北省王先生通过了20世纪二零一九月4日的“1688平台”预付款2000元，并于10月6日在平台上提交了虚假交货信息，并没有实际交付，10月16日平台订单违约自动收据交易结束。王先生于10月27日在出售退款申请后，发现退款进程刚刚发起给商家，并同意商家成立，所以他继续向平台抱怨，但点击投诉按钮。平台在无法提交订单的顺序提示订单，因此单击按钮将取消售后订单。结果是由售后订单引起的，没有处理售后或上诉。联系平台在线客户服务并致电平台客户服务询问，这意味着它无法帮助恢复销售订单状态，而当前订单售后问题只能由王先生与商家和平台协商只会帮助联系商家。

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In addition, the domestic e-commerce professional consumption mediation platform "Chaobao" accepts user rights protection cases,"1688 Wholesale Network" exists online fraud, commodity quality, online sales, refund issues, overlord clause, customer service problem, goods are not allowed to board.(Purchase: "1688 Wholesale Network" complaint area)

[Case 1] "1688 Wholesale Network" Product Quality Problem After-sales Resistance

Ms. Fan was purchased 16 sets of wooden high and low beds in "1688 platform" Xuzhou Su Rongjia Co., Ltd. on October 9, 2020. On the 15th, one of the beds of the bed is broken, and there is no three products. The package certificate, as well as the quality test report, only one installation instructions. I applied for all returns for quality problems, and the merchant let me pack the freight return. 1688 to negotiate, it is this, I asked 1688 customer service, this store sold the high-end bed furniture three-package certificate, quality test report, formaldehyde detection, why didn't come out, now the bed is broken , How to deal with, 1688 customer service tells me that when they come up with all the certificate, the prove, even one will be retired.

[Case 2] "1688 Wholesale Network" products have not been shipped after sale after-sales refusal

Ms. Women placed a piece of clothes on "1688" on August 7, asked twice without shipping, because I can't wait for a refund, but the refund is immediately rejected, and the store has a single number And it is an empty single number without logistics information. Give 1688 artificial service complaints only to urge the store and let me wait.

After receiving the above user complaint, we first transferred the complaint case to the relevant staff supervised, but as of the paper, we have not received any relevant processing reply from the complaint platform.